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24/7 Network Monitoring

The heart of NCIC's 24/7 Network Management Services is our Network Monitoring System (NMS). NMS is state-of-the-art software that proactively monitors key network servers to identify potential problems before they cause downtime. NMS automatically scans event logs from critical servers, then filters and analyzes these system events based on an extensive support database. When it detects a problem, it executes special corrective scripts or generates alarms to notify appropriate service personnel. NMS also produces trend reports so you can track the health of your information network.

NCIC's experts can configure NMS to match your IT environment and business needs, create custom rules and scripts, analyze NMS reports, and respond efficiently to NMS alerts via remote support service. For problems requiring onsite service, we'll quickly dispatch a Microsoft-certified network field engineer 24/7 with a guaranteed 2-hours emergency response time.

Proactive network monitoring can identify problems and direct the right resources to solve issues before failure or downtime occurs. When we're monitoring your network, you're free to focus IT resources on building your business, not playing catch up. Want to work with a company that takes a proactive approach to monitoring your system and reduces downtime? Contact NCIC today.


 
 
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